March 6th, 2020


Dear Family Members



As you are aware, a new respiratory disease, Corona virus 2019 (COVID-19) is spreading globally and there have been instances of COVID -19 spread in the United States. There has now been a suspected (not confirmed) case in Philadelphia. We want to reassure you that Bala Nursing and Rehabilitation Center is taking every measure necessary to prevent the spread of disease at our facility. We are following the guidelines of the Centers for Disease Control (CDC) as well as our local health department. Unfortunately, this disease can be fatal to our already immunocompromised or frail residents. In light if this we have bumped up our preventative protocols.


  • The facility is being cleaned/ sanitized frequently throughout the day to decrease lingering germs/ bacteria

  • Signs have been placed on the door to divert those who are symptomatic.

  • Staff and residents are being in serviced on infection control and prevention of spread of disease.

  • Residents are being monitoring for onset of illness.

  • Staff, family members and visitors who are experiencing respiratory illness/ symptoms are asked to refrain from coming into the facility.

  • All Staff and visitors have their temperatures taken prior to being permitted on the units. 


We also want this use this opportunity to update our contact information for resident representatives. Please call us with any updated contact information that you feel we may not have on file. (Phone numbers, addresses, emails.) Our goal is to keep you imformed.


If you have any questions you may contact us at 215-877-5400 ext. 326 or 312



Be well



Angela Wells, MSN, RN, NHA


Bala Nursing and Rehabilitation​

4001 Ford Road

Philadelphia, PA 19131


© 2019 by Bala Nursing and Rehabilitation Center. All rights reserved.